A chatbot is a computer program which conducts a conversation via textual methods. Such programs are designed to convincingly simulate how a human would behave as a conversational partner.
Situational awareness is a key feature in Bots. It should respond to user’s minimum amount of input by leveraging stored information and responding to the user’s needs with minimal friction.
Bots should be able to automate the daily life tasks for us such as reserving a hotel, ordering grocery, etc. It should save our time and reduce human efforts and pain.
The chatbots can be built in any language that is supported by the Viber communication platform or another similar one. INFOLYSiS has successfully developed bots in English and Greek language.
Chatbots are for businesses looking to expand their communication channels, marketing teams who want to send targeted messages and sales teams who are running commerce and order placement transactions over Viber.
Beyond the initial cost of designing and developing the Bot, a monthly hosting fee is needed in order your chatbot app to be hosted with the required resources that meet your market demand.